Privacy Policy

Last updated: May 2025

SAVE, A Friend to Homeless Animals ("SAVE," "we," "our," or "us") is committed to protecting the privacy of our donors, volunteers, adopters, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our organization.

SAVE will never sell, rent, or share your personal information with third parties for their marketing purposes.

Information We Collect

We may collect the following types of information:

  • Personal identification information: Name, email address, phone number, mailing address
  • Donation information: Payment method details processed securely through our payment processor
  • Adoption & application information: Household details, pet ownership history, references
  • Volunteer information: Contact details, availability, emergency contacts
  • Website usage data: Browser type, IP address, pages visited, time spent (collected automatically via cookies or analytics)
  • Communications: Messages, emails, and inquiries you send us

How We Use Your Information

We use the information we collect to:

  • Process donations and provide tax receipts
  • Process adoption and foster applications
  • Communicate with volunteers and coordinate activities
  • Send newsletters, event announcements, and organizational updates (with your consent)
  • Respond to your inquiries and provide customer service
  • Improve our website and services
  • Comply with legal obligations

SMS Communications

If you opt in to SMS communications, you consent to receive recurring text messages from SAVE about shelter news, events, and adoption opportunities. Message and data rates may apply. You may opt out at any time by replying STOP to any text message.

Cookies and Analytics

Our website may use cookies and similar tracking technologies to enhance your browsing experience and understand how our site is used. You can control cookie settings through your browser preferences. We may use third-party analytics services (such as Google Analytics) to understand website traffic.

Third-Party Service Providers

We may share your information with trusted third-party service providers who assist us in operating our website and delivering services — such as payment processors, email service providers, and form platforms. These providers are contractually obligated to keep your information secure and may only use it to perform services on our behalf.

We do not sell, trade, or rent your personally identifiable information to others.

Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. We strive to use commercially acceptable means to protect your data but cannot guarantee absolute security.

Your Choices and Rights

  • Opt out of email communications: Click "unsubscribe" in any email we send you
  • Opt out of SMS: Reply STOP to any text message
  • Access or update your information: Contact us at the information below
  • Request deletion: You may request that we delete your personal information, subject to certain legal requirements

Children's Privacy

Our website is not directed to children under 13 years of age, and we do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately.

Links to Third-Party Sites

Our website may contain links to third-party websites (such as social media platforms, partner organizations, and payment processors). We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

Changes to This Policy

We may update this Privacy Policy from time to time. The date at the top of this page indicates when the policy was last revised. We encourage you to review this policy periodically.

Contact Us

If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us: